We reserve the right to refuse any work requested should the requirements not align with our core values. (EG: We would refuse artwork inciting violence, bigotry, racism etc)
“The Owners” are Zimplified Media Group PTY LTD, who own the following brands and respective websites:
Chromadek ® Signs – https://chromadeksigns.co.za
OrangeWeb – https://orangeweb.co.za
Magnetz – https://magnetz.co.za
Bannerz – https://bannerz.co.za
Wrapz Commercial Vehicle Branding – https://wrapz.co.za
Orange Signs – https://orangesigns.co.za
Posterz – https://posterz.co.za
Meme Monster – https://mememonster.co.za
Canvas World – https://canvasworld.co.za
Labelz Label Printing – https://labelz.co.za
iPizza Web Design & Hosting – https://ipizza.co.za
Splashback ART! – https://splashbackart.co.za
Prices quoted on this website are strictly valid if purchased and paid for through the online store. All signs are tagged with the “ChromodekSigns.co.za” label. This applies to artwork supplied or created. Should you require this mark to be removed prior to print please advise the website owners, who will provide a separate price for the work to be done with our commercial mark.
Artwork created remains in the custody of and property of The Owners, owners of the website “Chromadek-Signs.co.za” (EG: If we create new artwork, we keep the original files, but you’re extended the right to use the produced artwork for the sign’s purpose, but no more than that)
Customer supplied artwork and brand-names retain their respective ownership. (EG: We can’t take ownership of your company name, brand elements, names etc.)
Should an open format digital copy of the prepared artwork be required a formal quotation from The Owners will be prepared for the time attended on the artwork, factoring in any branding and marketing value as deemed appropriate by The Owners at the prevailing rate at the time of artwork creation. (EG: If we spend time re-creating a logo or creating a new logo, then we will sell the full rights of use to you to use however you see fit)
Artwork and personal information will strictly not be shared outside of the The Owners business divisions. (eg: we don’t share your information or artwork outside of our own business.)
Artwork is stored digitally on the The Owner’s digital archiving system, but no guarantee is implied or expressed for the safe-keeping of the artwork. (eg: If backup systems get stolen or fail, you can’t claim a monetary value from us or request us to re-design the lost artwork)
We are strictly not responsible for any copyright claim where materials are provided by the customer. The customer is solely responsible for any model release, copyright approval etc from the rightful holder(s). (eg. If you provide a Coca-Cola logo for use, we understand that you have obtained the rights to use their brandmark for your purpose(s).Artwork materials will strictly only be created from our connected library of Royalty Released Design Elements. We will not purchase materials from non connected sites unless billed for to the customer. (eg. We don’t “just Google an image” of an item. Nor do we purchase images from any other stock libraries other than our subscribed services.)
Note: Our chromadek boards can vary in slight amounts due to manufacturer variations. Variations of up to 5mm can be expected in rare cases. IE: a 1225 x 1225mm advertised board could be 1230mm x 1230mm. Should your board size be extra critical PLEASE ADVISE OF THESE REQUIREMENTS.
Vinyl will retract up to 2mm during its service life, and this rate of shrinkage will vary on print and environmental factors. This is a normal behaviour.
Board Flatness: Board flatness or Levelling is a function of the stress and camber of the iron ore ingredient as supplied by Mittal SA, and therefore there might be inconsistency of level. This is normal and to be expected.
Final quality assurances: We take the utmost care with you boards, but un-laminated boards are prone to small scratches and or scuff marks in the manufacturing process. We assess all scratches, and if we deem the scratch(es), scuffing or any other artefact unacceptable, we re-print before sending the board out. If you’ve received a board with a marks etc. on it, then it means we’ve accepted that the marks etc. does not warrant a reprint. We do consider the intended use of the board when assessing the artefacts eg: if the board is smaller and meant for up-close viewing, we put a higher importance on reprinting. If the board is larger and being mounted outside for passing road traffic, the same minor mark is less important as it won’t be noticeable at a distance. In short, we don’t send boards out that don’t meet our quality standards based on 2 decades of manufacturing experience.
>Laminated Boards. Lamination is a great way of protecting prints against most scratches and scuffing. But laminating does present its own set of unique unavoidable issues. These include static charges, attracting particles in the air as it is being applied to the print. We take the proper care to alleviate this problem as much as possible, but again, this might not always be enough unfortunately. Laminated prints might on occasion present with a minor dust particles or other elements trapped under the laminate. Once more we consider the intended use, and we will reprint the graphic if deemed unfit for its intended use.
Imprint: All boards produced will have a “Produced by:” imprint on the bottom right corner or back of the board. This identifier is required by us for production and warranty claims. We do minimise the visibility of this mark eg: If your board is mostly black, we won’t print the mark in bright yellow. Your branding and message is the most important on this board, and we understand this.
Cutting tolerances: All raw Chromadek boards are sourced pre-cut from our supplier. These cutting tolerances allow for up to 3mm, so we have to allow for these limits too. This allowance could impact the total squareness of a board, so please allow for this limitation too. We do inspect boards for sizing and square prior to production, and do reject or place aside boards we deem unsuitable.